Take control with on-premises UC
- Switchvox
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The best value in unified communications, our on-premises system is a fully-featured VoIP phone system at one price, giving administrators complete control over updates and integrations.
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Why choose an on-premises phone system?
An on-premises VoIP phone system gives you full control over your communications, equipment, and data. It works with your existing network and devices and keeps your business running on infrastructure you manage.
Switchvox is an all-features-included VoIP system with voice, messaging, mobile apps, and call handling tools for every user. You also get 24/7 support and an easy path to the cloud through Switchvox Cloud.
Integrates with your CRM and Microsoft Outlook
Click to call, access contacts, and track conversations without switching applications.
Enable reliable calling with SIPStation
Connect to Sangoma SIP trunking for dependable inbound and outbound VoIP calls.
Keep your existing lines and devices
Supports POTS, PRI, and legacy connectivity without replacing your current infrastructure.
On-premises UC features
Everything agents need to manage calls
Better equip your agents and increase agent productivity with comprehensive contact center features including:
Call recording
Monitor, whisper, and barge
Hot Desking
Queue Management Switchboard
Custom music / Message On Hold (MOH)
Enhanced CallerID
Presence management
IVR
Handle calls efficiently
Sangoma Switchvox works hand-in-hand with Sangoma P-Series phones, using built-in phone apps to make managing calls simple and intuitive. Call management features include:
Visual voicemail
Call queues
Parking lot
Paging and group paging
Flexible call routing
Call, transfer, park, and intercom controls
Ring groups
One place for messages, meetings, and calls
With Switchvox on-prem, it’s easier than ever to stay connected across your organization.
Access and act on messages in one place with voicemail-to-email, SMS, and instant messaging
Bring teams together with unlimited conference calling and video meetings
Connect with Microsoft Teams so users can communicate from a single platform
Sangoma Phone for MS Teams
Embed Sangoma Phone directly into Microsoft Teams, allowing users to to place and receive calls through the built-in Sangoma Phone dial pad without leaving Teams.
Customers spotlight
“One of the coolest things was that when I installed the Switchvox phone feature packs (PFPs) that came with the Switchvox PBX, Asterisk recognized them and all I had to do was plug in our phones and Asterisk linked them up without my having to reconfigure them manually…Not only is Switchvox flexible and expandable leaving us plenty of room to grow, but it has cut costs drastically, which was one of the main objectives of the project”
Cevin Doppmann, Network Engineer
at Strategic Health Care
Trusted by businesses across industries
See how businesses of every size use Sangoma to stay connected.
Our deployment models
A cloud-based business phone system that provides enterprise-grade calling features without requiring on-premise PBX hardware. It enables flexible, remote call management while reducing costs and simplifying administration.
Deployed entirely within your own data center or environment, giving maximum control over data, security, and compliance. Best for organizations with strict regulatory or latency requirements.
Switchvox Virtual Machine runs the full Switchvox system on your existing virtualized infrastructure, delivering the same enterprise-grade features and reliability as a hardware appliance, while giving you greater flexibility, scalability, and efficient use of IT resources.
Frequently asked questions
Who should chose on-premises UC system over cloud or hybrid deployment options?
An on-premises UC system is ideal for organizations like county or local governments, businesses with high-security needs, or those requiring SIP trunking integration. It’s also the best choice for businesses that need full control over their communications, strict security compliance, reliable offline operations, or have existing infrastructure and dedicated IT resources to manage and maintain the system.
Can the on-premises system support remote work or virtual environments?
Yes, an on-premises system can support remote work by using VPNs, remote desktop tools, or integration with cloud-based services. Additionally, desktop and mobile softphones can be used to provide employees with the flexibility to make and receive calls from virtually anywhere. However, supporting remote work with an on-prem system requires more effort and resources compared to cloud or hybrid UCaaS models.
How secure are on-premises solutions?
On-premises UC solutions are very secure, giving businesses full control over data and infrastructure. Sangoma ensures security through proper implementation, regular updates, and strong security measures like firewalls, encryption, and access controls.
Is an on-premises US system difficult to manage?
An on-premises UC system is best suited for businesses with a dedicated IT team, as it requires ongoing maintenance, system updates, and troubleshooting. While it offers full control and customization, managing the system can be complex, especially as your communication needs grow. With the right IT resources, however, an on-premises solution can be effectively managed to ensure reliable performance and security.
Ready for a better business communications platform?
Find flexible and tailored plans so you never pay more than you need to, whatever the size of your business.